SHIPPING & DELIVERY POLICY
Effective Date: June 2026
Shipping & Delivery Information
At Revive Art OPC Private Limited (“Revive Art”, “Company”, “We”, “Us”, or “Our”), we are committed to ensuring that products are manufactured, packed, dispatched, and delivered in a professional and timely manner.
This Shipping & Delivery Policy outlines the procedures, timelines, responsibilities, and conditions relating to the dispatch and delivery of products purchased from Revive Art.
By placing an order with us, you acknowledge and agree to the terms outlined in this policy.
1. ORDER PROCESSING
All orders are subject to:
- Order Verification
- Payment Confirmation
- Artwork Approval (where applicable)
- Production Planning
- Material Availability
- Manufacturing Schedules
Orders will enter production only after all required information and approvals have been received.
2. CUSTOMIZED PRODUCT LEAD TIMES
As many of our products are manufactured according to customer specifications, production timelines may vary depending upon:
- Product Type
- Quantity Ordered
- Design Complexity
- Material Availability
- Printing Requirements
- Fabrication Requirements
- Installation Requirements
Estimated production timelines communicated by Revive Art are indicative only and may vary based on operational requirements.
3. ORDER DISPATCH
Upon completion of production and quality inspection, orders shall be dispatched through:
- Reputed Courier Services
- Logistics Partners
- Transport Agencies
- Company Delivery Arrangements
- Specialized Freight Services (where applicable)
The shipping method shall be selected based on product size, destination, urgency, and operational requirements.
4. ESTIMATED DELIVERY TIMELINES
Typical delivery timelines are as follows:
Gujarat
Estimated Delivery: 2–5 Business Days
Rest of India
Estimated Delivery: 4–10 Business Days
Remote Locations
Delivery timelines may vary depending on logistics accessibility and service availability.
These timelines are estimates only and should not be interpreted as guaranteed delivery commitments.
5. SHIPPING CHARGES
Shipping charges may vary depending on:
- Product Size
- Product Weight
- Quantity Ordered
- Delivery Location
- Special Handling Requirements
- Installation Requirements
Applicable shipping charges shall be communicated during quotation, order confirmation, or checkout.
The Company reserves the right to revise shipping charges where necessary due to changes in logistics costs or delivery requirements.
6. DELIVERY ADDRESS RESPONSIBILITY
Customers are responsible for providing:
- Accurate Delivery Address
- Correct Contact Information
- Recipient Details
- Landmark Information (where applicable)
Revive Art shall not be responsible for delays, losses, or additional charges arising from incorrect or incomplete delivery information provided by the customer.
Additional shipping or re-delivery charges may apply where deliveries fail due to customer-related reasons.
7. DELIVERY DELAYS
While every effort is made to ensure timely delivery, delays may occur due to circumstances beyond the Company’s control.
Such circumstances may include:
- Weather Conditions
- Natural Disasters
- Floods
- Fires
- Road Closures
- Transportation Disruptions
- Government Restrictions
- Labour Disputes
- Logistics Partner Delays
- Public Holidays
- Force Majeure Events
Revive Art shall not be liable for delays caused by such events.
8. INSPECTION UPON DELIVERY
Customers are advised to inspect shipments immediately upon receipt.
Any visible damage, shortages, or delivery discrepancies should be reported within 48 hours of delivery.
Failure to notify the Company within the specified period may affect eligibility for replacement or claim processing.
9. DAMAGED SHIPMENTS
If a shipment is received in a damaged condition, customers should:
Step 1
Take clear photographs of:
- Outer Packaging
- Internal Packaging
- Damaged Product
- Shipping Labels
Step 2
Email the photographs along with:
- Order Number
- Invoice Number
- Description of Damage
to:
info@reviveart.in
Claims shall be reviewed and processed in accordance with the Company’s Refund & Cancellation Policy.
10. PARTIAL SHIPMENTS
For large orders, customized projects, or products manufactured in stages, Revive Art reserves the right to dispatch orders in multiple shipments.
Customers shall be informed where practical.
11. INSTALLATION SERVICES
Where installation services are included:
- Installation dates may differ from delivery dates.
- Site readiness shall be the customer’s responsibility.
- Delays caused by site conditions shall not be considered delivery failures.
Additional charges may apply for rescheduled installation visits.
12. RISK & OWNERSHIP
Risk associated with products shall transfer to the customer upon successful delivery to the specified delivery address or recipient.
Ownership of goods shall remain with Revive Art until full payment has been received and cleared.
13. LIMITATION OF LIABILITY
Revive Art OPC Private Limited shall not be liable for:
- Courier Delays
- Transportation Delays
- Consequential Damages
- Business Losses
- Missed Deadlines
- Indirect Losses
- Third-Party Logistics Failures
The Company’s liability shall remain limited to the value of the affected order.
14. POLICY CHANGES
Revive Art reserves the right to modify, update, or revise this Shipping & Delivery Policy at any time without prior notice.
Updated versions shall be published on the website.
15. CONTACT INFORMATION
For shipping, delivery, dispatch, logistics, or tracking-related inquiries, please contact:
Revive Art OPC Private Limited
16, Saurabh Bungalows,
Near Anandvan Flat,
Borsad Chokdi,
Anand – 388001, Gujarat, India
Phone: +91 91295-95291
Email: info@reviveart.in
Website: www.reviveart.in
By placing an order with Revive Art OPC Private Limited, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.