FREQUENTLY ASKED QUESTIONS (FAQ)
1. What products and services does Revive Art offer?
Revive Art OPC Private Limited provides professional signage, branding, printing, display systems, ACP signage, acrylic signage, safety signs, wallpaper printing, laser cutting, engraving, fabrication, wayfinding solutions, and custom visual communication products.
2. Do you provide customized signage solutions?
Yes. Most of our products are manufactured according to customer requirements, including size, material, design, branding, and installation specifications.
3. Can I order products online?
Yes. Selected products can be ordered directly through our website. For custom requirements, customers may request a quotation through our contact channels.
4. Do you provide design support?
Yes. Our team can assist with artwork preparation, layout development, branding implementation, and production-ready design support.
5. What materials are available for signage?
Depending on the application, we may offer:
- ACP Panels
- Acrylic Sheets
- Foam Boards
- Vinyl Graphics
- Reflective Materials
- LED Components
- Metal Fabrication Materials
- Specialized Industrial Signage Materials
6. How long does production take?
Production timelines vary depending upon product type, quantity, customization requirements, material availability, and project complexity.
Typical production timelines range between 2–7 business days.
7. How long does delivery take?
Estimated delivery timelines:
Gujarat: 2–5 Business Days
Rest of India: 4–10 Business Days
Delivery timelines may vary depending on destination and logistics availability.
8. Can I cancel my order?
Orders may be cancelled before production begins.
Customized products generally cannot be cancelled once artwork approval and manufacturing activities have commenced.
Please refer to our Refund & Cancellation Policy for complete details.
9. Are customized products eligible for refunds?
Customized and made-to-order products are generally non-refundable.
Refunds may be considered in limited situations such as manufacturing defects, incorrect products supplied, duplicate payments, or company-related errors.
10. What should I do if my product arrives damaged?
Customers should inspect shipments immediately upon delivery.
Any visible damage should be reported within 48 hours along with photographs of the product and packaging.
11. Do you provide installation services?
Yes. Installation services may be available for selected products and projects depending on location, scope, and project requirements.
12. Which payment methods do you accept?
We may accept:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Bank Transfers
- Approved Payment Gateway Transactions
13. How can I contact Revive Art?
Revive Art OPC Private Limited
Phone: +91 91295-95291
Email: info@reviveart.in
Website: www.reviveart.in
Address:
16, Saurabh Bungalows, Near Anandvan Flat, Borsad Chokdi, Anand – 388001, Gujarat, India